Effective date: March 25, 2019
Novel Notes / Novel ("us", "we", or "our") operates the www.novelnotes.co.uk website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
The summary (in bold text) at the end of each section is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds us in any way.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data").
Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
This information is gathered when you register to use our Services, make purchases through our website, submit subscription forms, or contact us directly.
Through your use of the Services, we may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data is not used to identify any specific visitor to the website or user of the Services.
Tracking & Cookies Data
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
[ We collect two types of information from our Users and Visitors: Personal Information (which could be used to uniquely identify an individual) and Non-personal Information (which is non-identifying). You may provide this information either automatically through the process of using the Service, or by manually submitting it. ]
Use of Data
Your privacy is important to us and we will never sell your data, or use it for reasons other than those stated here:
To provide and maintain the Service
To notify you about changes to our Service
To notify you of new products, services, promotions, and other relevant content
To allow you to participate in interactive features of our Service when you choose to do so
To provide personalised customer care and support
To provide confirmation of purchases, invoices and receipts
To provide analysis or valuable information so that we can improve, customise and develop the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
To comply with applicable laws and regulations.
You are free to opt out from data collection by changing your preferences in cookie pop-ups and amending your browser settings. You can also contact Novel directly to find out if we have any of your information, and to request deletion if your prefer. Opting out may affect your experience of using the site and the services we would be able to provide to you.
[ We collect and use information in order to provide our services and make them better and safer. We also collect and use information in order to contact our visitors and users, and in order to comply with the laws applicable to us. ]
Communications from Novel
We may use your Personal Information to send you promotional content and messages by e-mail, text messages, direct text messages, marketing calls and similar forms of communication from Novel Notes or our partners (acting on Novel Notes’ behalf) through such means.
If you do not wish to receive such promotional messages or calls, you may notify Novel at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
[ We may send you promotional messages and content. You can easily opt-out of receiving promotional messages on our website by contacting us or unsubscribing. ]
Service and Billing Messages
Novel may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance, reply to your support ticket or e-mail or notify you of material changes in our Services. It is important that you are always able to receive such messages. For this reason, you are not be able to opt-out of receiving such Service and Billing Messages unless you are no longer a Novel Visitor or User (which can be done by deactivating your account).
[ We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages. ]
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
Transfer Of Data
NovelNotes.co.uk is built using the website-building platform wix.com. Personal information may be maintained, processed and stored by Wix and authorised affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below). Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.
Wix.com participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
[ Our service providers may process and store data in Europe or USA and are contractually committed to protect and secure your data. ]
Disclosure Of Data
Novel Notes may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Novel Notes
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
[ There may be legal reasons that we have to share the information of our visitors and users with third parties, solely in accordance with this policy, to protect Users, the public, our rights and properties. ]
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.
Avoid posting any information to any of the public areas (blogs, communities, forums) on our Services, if you don’t want it to become publicly available. We cannot control the actions of other Users or members of the public who may access your User Content. You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties have copied or stored such User Content.
[We are committed to securing your personal information, and use various security measures to better protect it. However, as we can’t guarantee absolute protection, we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information in public areas of our Service.]
Your Rights in Relation to your Personal Information
It is imperative that you have control over your Personal Information. You have the right to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.
Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive).
You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).
We will make all reasonable efforts to honour your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.
Please note that permanently deleting your Novel account erases all of your information from Novel databases. After completing this process, you can no longer use any of your Novel services, your account and all its data will be removed permanently, and Novel will not be able to restore your account or retrieve your data in the future. If you contact Novel Notes Support in the future, the system will not recognise your account and we will not be able to locate the deleted account.
[ You may request to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information you have stored with us. Just send us an e-mail. You can delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable timeframe. ]
We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.
We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.
[ We may keep your information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests). ]
[ We may change this policy at any time. We will notify you of any material changes. ]